You have the right to cancel your order within 30 days of receiving it, without providing a reason. After notifying us of your cancellation, you have a further 30 days to return the product.
You will receive a refund for the full order amount, including the original shipping costs. The cost of returning the product from your address to us is your responsibility. Please check your chosen carrier’s website for the applicable return shipping rates.
If you exercise your right to cancel, the product must be returned with all supplied accessories and, where reasonably possible, in its original condition and packaging.
To request a return, please contact us at info@yuvielo.co.uk.
Once your return has been registered, we will refund the amount due within 30 days, provided that the returned product has been received in good condition.